MeetDirector Online · Knowledge Base

Knowledge Base — Swimmers (and Parents)

For swimmers and their parents: linking your record, following your times, setting goals, and keeping a private journal.

Article 2

Viewing your times and results

Applies to: linked swimmers and parents
Where: My swimmingMy times, or /athletes/{id}

Your times

Click My times next to your swimmer on the My swimming page. Your profile shows:

Results are listed in order: swims that count (by place/time) first, then DQ, then SCR, with NS last.

Progression over time

From your swimmer's page, click Progression (/swimmer/athlete/{id}/progress) and pick an event to see your times charted over time.

Course conversion

Times can be shown converted between courses (SCY / SCM / LCM). Converted times are always labelled with a badge showing the original course, so you can tell a real swim from a converted one.

Finding a meet

Find a meet sits on the front page, and the same search is on the Meets page (/meets).

  1. Type what you know in the search box — the meet name, the host club (name or code), the pool, or a town, state or ZIP. One box covers all of them.
  2. Narrow it with Course (SCY / SCM / LCM) if you want.
  3. Choose Upcoming, Past or All, then Search.

The results page lists each meet with its host, dates, location, course and status — click one for its Results, Heat sheet and Standings.

Your team's page

Teams lists every club, and each has a page showing where it swims — governing body, league, classification — plus its address, phone, website and logo where the club has filled them in, and its coaching staff.

Once your swimmer is linked, you also see your team's roster: your teammates' names, gender and age. That's all — no USA-S numbers and no links to anyone's times, because another family's swims are theirs, not yours. Your own swimmer's times stay where they've always been, under My times.

Nobody outside the club sees the roster at all. Somebody who is simply signed in sees the same public page a stranger does.

Meet results and rankings

A time is missing or wrong

Times come from the meet's results file, uploaded by the host or timing company. If a swim is missing or attached to the wrong swimmer, it's usually a matching problem — the record didn't carry a date of birth or USA-S number. Ask your coach to check your roster details first; if it still doesn't appear, open a support ticket with the meet name, date and event.

Article 3

Setting goals

Applies to: linked swimmers and parents
Where: My swimmingGoals & journalSet a goal

Adding a goal

  1. Open Goals & journal for your swimmer, then click Set a goal.
  2. Pick the Course (SCY / SCM / LCM), Stroke and Distance.
  3. Your recent times for that event appear on the right — a chart, your best time and the last 12 months of swims — so you can pick a realistic target. Tick Include converted times from other courses if you want conversions counted too.
  4. Enter your Target time. Type it as digits and it formats itself: 12345 becomes 1:23.45. Both 1:02.34 and 27.50 work.
  5. Add an optional Note — e.g. "Sectionals cut".
  6. Click Save goal.

Tracking goals

Your goals are listed on the Goals & journal page with Event, Course, Target, Best and Gap — how far you are from the target. When you hit it, the gap turns green.

Goals update automatically as new results are imported; there's nothing to re-enter after a meet.

Click Remove to delete a goal.

Who can see your goals

Goals are private by default. They reach parents and coaches only through a share you create — see Who can see what on your swimmer's page. If the swimmer is under 18, a share that reaches outside the family needs a guardian's emailed confirmation code.

Article 4

Using your journal

Applies to: linked swimmers and parents
Where: My swimmingGoals & journal

The journal is a private training log — how a session or a meet went, and how you felt about it.

Writing an entry

On the Goals & journal page, scroll to Journal and fill in:

Click Add entry. Entries are listed newest first with the date, mood and title.

Privacy

Deleting and restoring

Article 5

Getting help — submitting a support ticket

Open a ticket at:

support.meetdirector.online

How to submit a ticket

  1. Go to support.meetdirector.online.
  2. Sign in (or create a support account) using the same email address as your MeetDirector account — it lets us find your swimmer straight away.
  3. Click Submit a ticket, choose the topic, and describe what's happening.
  4. Submit. You'll get a confirmation email, and replies arrive by email — reply to that email to add to the same ticket.

What to include

Common swimmer and parent questions to raise as tickets

Please don't include dates of birth, USA-S numbers, or other personal details in ticket screenshots. Give us the swimmer's name and the meet, and we'll look up the rest.